Job Description
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Ready to take the next step in your IT career and help clients achieve smarter, simpler solutions?
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At efex, no two days are the same. As our
Pre-Sales Consultant
, you'll bridge the gap between technology and business outcomes, partnering with clients, vendors, and internal teams to scope, design, and deliver right-sized IT solutions across Networking, Cloud, Voice, Security, and Up-to-date Workplace environments.
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This is your opportunity to combine your technical expertise with client-facing engagement, supporting sales success and helping businesses run more efficiently.
Who We Are n
With over 20 local branches supported by a strong national presence, efex is one of Australia's leading IT and digital services providers. We deliver right-sized solutions in IT, print, and communications that help businesses run smarter, simpler, and more efficiently.
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Our culture is approachable and business-focused: we speak in plain language, build real relationships, and always put people first - our clients and our team.
The Role n
We're looking for a technically confident and commercially minded
Pre-Sales Consultant
to join our
Melbourne
team.
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In this role, you'll work closely with the sales team, customers, and vendors to understand requirements, design tailored solutions and demonstrate how efex solutions deliver real business value. You'll play a key role from initial discovery through to solution design and handover, ensuring everything is aligned, achievable, and set up for successful delivery.
Based in South Melbourne
.
In this role,



you'll: n
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Provide pre-sales technical support across Networking, Voice, Security, Cloud, and hosted services
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Partner with Account Managers to scope and develop tailored IT solutions
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Gather and analyse customer requirements, working closely with sales, vendors, and clients
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Design and propose innovative technical solutions aligned with the efex product stack
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Build bills of materials (BOMs) and supporting solution documentation
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Prepare and deliver compelling proposals, presentations, and product demonstrations
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Use your technical expertise to support and guide both customers and internal teams
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Provide ongoing technical input, training, and updates where required
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Ensure a smooth and effective handover to project delivery teams
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About You n
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Previous experience in a Pre-Sales Consultant or similar technical solutions role
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Strong ability to generate, propose, and present technical solutions
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Excellent communication skills, with the ability to translate technical concepts into plain language
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A proactive, solutions-focused mindset and ability to work collaboratively with sales and technical teams
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Technical Knowledge n
You'll bring experience across a broad range of technologies, including:
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Data centre networking, virtualisation, and cloud computing
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WAN, LAN, internet services, and wireless networking technologies
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Network services within a service provider environment
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Network security, including firewalls and wireless security
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Voice and unified communications solutions
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Microsoft 365 Modern Workplace solutions
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Business continuity and disaster recovery solutions
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What We Offer n
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Competitive base salary + commission
: we value your expertise and reward performance
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Supportive, down-to-earth culture
: collaboration and respect are at the heart of efex
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Birthday leave : enjoy your special day off on us
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Wellbeing leave : take up to two days from your personal leave each year to focus on your wellbeing
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Growth opportunities opportunities : whether your future is in advanced technical design, sales engineering, or leadership, efex gives you the platform to succeed
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Why Join efex? n
This is more than a technical role, it's a chance to influence how businesses leverage technology to achieve real results. You'll work with an experienced, supportive team that values initiative, innovation, and a genuine passion for helping clients succeed.
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Please note: all shortlisted candidates will be required to undergo a National Police Check as part of the recruitment process.
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