Who we are
For over 50 years, we have worked closely with investment and asset managers to become the world's leading provider of integrated investment management solutions.
We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds.
SimCorp is an independent subsidiary of the Deutsche Börse Group.
Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients.
SimCorp is an equal-opportunity employer.
We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work.
We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients.
Why this role is important for us
The Lead Analyst, Client Representation at SimCorp, is one of two on-location representatives for Securities Operations in Sydney — SimCorp's first APAC-region on-site presence for the Investment Operations Services (IOS) team.
Working day-to-day alongside the Sydney Principal Analyst, this role owns first-line triage and resolution of client queries across all six Securities Operations domains (Trade Processing, Asset Servicing, Reconciliation, Delivery Excellence, Operational Data Management, and Claims & CSDR) for a portfolio of APAC asset management and managed-service clients, including one on-site managed-service (BPO) engagement.
This role depends on wide-ranging cross-domain expertise, effective relationship management, and close daily collaboration with teams in Manila and Noida.




The Lead Analyst provides backup coverage for the on-site SME function when the Principal Analyst is unavailable.
Requirements
5+ years of experience in securities operations or a client-facing operations position.
What you will be responsible for
Triage and resolve client queries across all six Securities Operations domains, escalating only genuine exceptions to the Principal Analyst
Support client onboarding activities in the APAC timezone, coordinating readiness with delivery teams in Manila and Noida
Maintain the day-to-day feedback channel between clients and the relevant delivery team(s), ensuring issues and requirements are relayed accurately and promptly
Provide backup coverage for the Principal Analyst / on-site SME function, including attendance at governance or service-review meetings when required
Build and maintain working-level relationships with client operational and business contacts
Mentor and provide day-to-day guidance to regional support and coordination analysts working on the client relationship
Maintain accurate records of client interactions, escalations, and resolutions to support governance and audit requirements
Provide on-site oversight support for managed-service (BPO) operations in Sydney
Stay current on Securities Operations processes across all six functional domains to provide informed, business-aware support to clients and internal stakeholders alike




TYPE OF WORK THIS ROLE ENGAGES WITH
Triaging and resolving client queries across trade processing, asset servicing, reconciliation, delivery excellence, operational data management, and claims & CSDR
Coordinating with global delivery hubs across multiple time zones
Building and maintaining relationships with client operational and business stakeholders
Supporting client onboarding and governance activities
Escalation management and issue tracking
What we value
Client relationship management
Cross-domain Securities Operations business knowledge
Stakeholder coordination across time zones
SimCorp Dimension familiarity
Escalation and issue management
Clear written and verbal communication
Ability to work independently with minimal guidance
Benefits
Attractive salary, bonus scheme, and pension are essential for any work agreement.
Flexible working hours and a hybrid model.
Opportunities for career development: there is never just only one route - we offer an individual approach to professional development to support the direction you want to take.
SimCorp is a provider of industry-leading integrated investment management solutions for the global buy side.
Founded in ****, with more than 3,000 employees across five continents, SimCorp is a truly global technology leader that empowers more than half of the world's top 100 financial companies through its integrated platform, services, and partner ecosystem.
SimCorp is a subsidiary of Deutsche Börse Group.
As of ****, SimCorp includes Axioma, the leading provider of risk and management and portfolio optimization solutions for the global buy side.
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📌 Lead Analyst (Sydney)
🏢 Simcorp
📍 Sydney