Bolton Clarke Group one of Australia's largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally.
Bolton Clarke Residential group now has 87 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.
This role can be based at one of our support offices in Brisbane, Sydney or Melbourne.
What will you be doing?
Lead, coach and develop the Workday Support team
Manage Workday incidents, service requests, priorities and escalations
Oversee platform configuration, business processes, security, data and workflows
Lead the resolution of complex and business-critical Workday issues
Manage Workday releases, upgrades, testing and production deployment
Strengthen platform governance, data quality, privacy, security and audit controls
Manage Workday vendor relationships and support services
Oversee the Workday change pipeline and contribute to the platform roadmap
Transition system enhancements and projects into business-as-usual support
Identify opportunities to simplify processes, improve self-service and enhance the employee and leader experience.
What will you bring?
Previous Workday experience is essential for this position.
Demonstrated experience supporting, administering and optimising Workday in a large or complex organisation
Strong functional knowledge of Workday HCM, business processes, security, configuration and data management
Proven people leadership experience,



including coaching, workload management and capability development
Experience managing enterprise application support, incidents, service levels, releases, testing and controlled change
Strong governance, risk, privacy, security and audit capability
Excellent analytical and problem-solving skills
Strong stakeholder management and communication skills
The ability to balance operational delivery, system improvements and competing priorities.
A bachelor's degree in Information Technology, Human Resources, Business or a related discipline, or equivalent experience, is required.
Workday certification and an ITIL Foundation qualification will be highly regarded.
Why Work For Bolton Clarke
Excellent work/life balance with shifts that suit your personal needs
A caring team environment with robust clinical and allied health support
Career progression and development opportunities
Generous salary packaging and not-for-profit tax benefits - claim up to $18,550 tax free Private health insurance and gym discounts
An Employee Assistance Program for staff and family
Our commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.
Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.
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📌 Workday Support Manager (Brisbane)
🏢 RSL CARE RDNS
📍 Brisbane