Job Description
We're searching for an experienced and enthusiastic Duty Manager to join the team at the Mail Exchange Hotel — a vibrant, rapid-paced venue located opposite Southern Cross Station. Enjoy a flexible 4-day work week (40 hours) and be part of a supportive leadership team with genuine long‐term growth opportunities.
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Running day‐to‐day venue operations
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Leading and mentoring the team
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Contributing to marketing and social media
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Rostering, stock control, and managing KPIs
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About you n
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Experience in food, beverage & gaming operations
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Knowledge of TAB, Keno & wagering
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Current Vic Gaming Licence, RSA, RSG & RSF
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Wagering accreditation (a bonus!)
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Strong leadership and customer service skills
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Your application will include the following questions:
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Do you have experience preparing work rosters?
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How many years' experience do you have as a Hotel Duty Manager?
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Which of the following statements best describes your right to work in Australia?
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Do you hold a current Responsible Conduct of Gambling (RCG) certificate?
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Do you have customer service experience?
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How many years of people management experience do you have?
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Do you hold a current Responsible Service of Alcohol (RSA) certificate?
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How much notice are you required to give your current employer?
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📌 Hotel Duty Manager (Melbourne)
🏢 Astonmill
📍 Melbourne