Job Description
Administrative Support Officer n
Acacia Prison Health Services | Wooroloo, WA
Make a difference where it matters n
Looking for an administration role where your skills have a real purpose?
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Join the Health Services team at
Acacia Prison
and play an important role in supporting the delivery of safe, efficient and patient-centred healthcare to people in custody.
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As an Administrative Support Officer, you'll provide essential administrative, coordination and data management support to a multidisciplinary healthcare team. From scheduling appointments and maintaining records to coordinating correspondence and supporting reporting, your work will help keep the health service running smoothly each day.
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This is a casual role filling in when required onsite, based at Acacia Prison in Wooroloo.
Where you'll be working n
Acacia Prison
is located in
Wooroloo, approximately 55km east of Perth
, surrounded by the natural beauty of the Perth Hills.
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Working within a custodial environment offers something different from traditional healthcare administration. You'll become part of a dedicated Health Services team working alongside nursing, medical and allied health professionals, as well as custodial and external stakeholders.
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It's a structured and purpose-driven workplace where professionalism, confidentiality, respect and attention to detail are essential.
What You'll Be Doing n
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Facilitating correspondence, scheduling, filing and records
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Coordinating healthcare appointments and clinical scheduling
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Supporting prisoner movement, communications and access to healthcare services
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Entering, collating and reporting health service data
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Maintaining accurate patient administrative records
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Preparing reports, meeting agendas,



minutes and other documentation
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Managing referrals and administrative communications
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Supporting procurement, stock monitoring and resource management
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Assisting with audits, quality improvement and accreditation activities
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Working collaboratively with clinical, custodial and external stakeholders
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What You'll Bring n
You'll be an organised and professional administrator who enjoys working as part of a team and can confidently manage competing priorities.
You'll Ideally Have n
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Certificate III or IV in Business Administration, Health Administration or a related field, or equivalent relevant experience
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Experience in an administrative support role within health, institutional or corporate environments
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Strong Microsoft Office and electronic data management skills
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Experience with electronic health records such as Communicare or Best Practice is desirable
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Excellent attention to detail and accuracy
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Strong written and verbal communication skills
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The ability to manage competing priorities and meet deadlines
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A professional approach to confidentiality, privacy and sensitive information
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The ability to work respectfully with a diverse range of people
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Administration experience within healthcare, corrections, aged care or another institutional workplace will be highly regarded.
Why join Serco? n
At Serco, you'll be part of a supportive team delivering services that make a genuine difference.
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You'll have access to benefits designed to support your wellbeing, including:
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Supportive and collaborative working environment
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Work alongside a multidisciplinary Health Services team
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Free daily buffet-style lunch
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Free onsite parking
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Onsite gym facilities
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Access to wellbeing programs
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#J-*****-Ljbffr

📌 Casual Administration Officer (Western Australia)
🏢 Serco
📍 Western Australia