Retail Assistant / Clinic Manager
Location:
Top Ryde/ Rhodes, NSW
Employment Term:
Part Time 30 hours p/w
About the role
As the first point of contact for audiology customers, you'll handle enquiries in person and over the phone, guide customers through pre-screening tests, troubleshoot hearing aid issues, and support the Audiology Business Owner with the day-to-day running of the clinic.
You'll also lead training for retail team members to ensure they understand audiology services and can provide consistent, high-quality support.
This is an exciting chance for a motivated Retail Assistant ready to step into a
Clinic Manager pathway
.
With a structured training program, you'll be supported to quickly develop into a senior role.
Working across our
Top Ryde/ Rhodes
stores, you'll support day-to-day clinic operations, deliver exceptional customer service, coordinate appointments, and help maintain high standards across hearing screenings and bookings.




This Part-Time role offers 30 hours p/w across five days (Tuesday to Saturday).
There is flexibility for shorter days (9am–3pm or 10am–4pm), making it ideal for school pick ups and providing a consistent schedule with great work-life balance.
Key Duties
Provide exceptional customer service and build lasting positive relationships
Perform hearing screening and hearing aid maintenance (full training provided)
Schedule appointments through the Simply Hearing system
Manage administrative duties
Liaise with store partners and ensure smooth flow of daily clinic operations
Lead training with the retail team as an audiology champion of the store
To be successful in this role, you will possess the following:
Passionate about making a meaningful impact on the lives of others
Previous experience in a fast-paced retail/customer service environment
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📌 Retail Assistant / Clinic Manager (Sydney)
🏢 Specsavers
📍 Sydney