Solar Operations and Scheduling Coordinator
Job no:
******
Work type:
Full Time
Location:
Taren Point
Categories:
Other
We are currently seeking a motivated Full Time
Solar Operations and Scheduling Coordinator
to join our Solar team based at Taren Point
Job Description
We are seeking a Solar Operations and Scheduling Coordinator to support the growing demand within our renewable energy division.
The successful candidate will represent Harvey Norman Commercial with exceptional customer service and communication skills.
As a key member of the solar delivery team, you will manage project workflows, liaise with customers and installers, and ensure the smooth coordination of high‐quality solar installations.
This role requires solid organisational skills, attention to detail, and a clear communication with customers, installers, suppliers and internal stakeholders.
Responsibilities
Confirming customer order details, system specifications, and site information prior to scheduling
Coordinate installations schedule with installers, site supervisors and internal teams
Liaise with site supervisors and confirm delivery datesArrange product deliveries to site or warehouse as per installation requirements
Enter, update, and maintain accurate job records in Simpro
Coordinate all pre-installation approvals, including grid connection applications and distributor requirements
Arrange all pre-installation approvals including grid applications
Track approval status and proactively resolve delays or issues
Prepare and submit STC claims accurately and within required timeframes
Verify system eligibility, documentation completeness, and installer accreditation
Ensure all project documentation is completed, stored,



and compliant with company and regulatory requirements
Issue warranty documentation, maintenance manuals, and handover packs to customers
Help customers in placing Service Calls
Act as a key point of contact for customers throughout the installation process
Respond to customer enquiries and provide clear updates on project status
Assist customers with service calls, warranty matters, and post-installation support
Liaise with installers, suppliers, and internal departments to resolve issues efficiently
Maintain up-to-date knowledge of residential solar and battery products
Follow company policies, security protocols, and document control requirements
Participate in supplier training and internal process updates
Support continuous improvement of residential delivery processes
Participate in supplier training and internal process updates
Punctuality re: commencement of work
Any ad hoc duties as required including but not limited to using your skills within our department
Requirements
Strong attention to detail and follow-through
Strong team orientation with a proactive and reliable work ethic
Proven ability to manage multiple tasks simultaneously in a fast-paced environment
Strong problem-solving skills and confidence in resolving operational issues
Ability to resolve issues - Thrives in challenging tasks
Advanced Communication skills – both written and verbal
Intermediate computer skills and confidence using job management systems
Solar experience preferred but not mandatory
Handle multiple duties simultaneously and exhibit initiative
Self-driven, accountable, focused and motivated
On Offer
Opportunity to contribute and become part of a growing success in the industry
Excellent remuneration
Advertised:
29 Sep **** AUS Eastern Standard Time
#J-*****-Ljbffr

📌 Solar Operations And Scheduling Coordinator (Sydney)
🏢 Harvey Norman
📍 Sydney