About EVT:
QT Canberra is part of EVT, one of Australasia's market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel.
In a world of cookie cutter experiences, here at EVT we believe in changing the game.
It's why we all call ourselves Daymakers - because each day is a chance to add the wow factor for our customers and continually grow in our own careers.
QT Hotels & Resorts is EVT's premium lifestyle hotel brand, with locations in Australia, New Zealand and Singapore.
Pioneers behind the philosophy of 'unexpected and unrequested', with every guest engagement presenting an opportunity to delight, and every QT property inspired by local influence with signature quirk.
EVT has an endless range of roles and careers paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia's most loved year round alpine resort, Thredbo.
Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.
Once you're in, there's no limits on where your career could take you.
Key responsibilities:
Manage conference and events enquiries from first contact to confirmation, including meetings, conferences, banquets and social events, plus the occasional wedding
Run proactive and reactive sales activity to meet the hotel's Conference & Events budget
Handle calls and online enquiries, book appointments, follow up leads and turn them into confirmed business
Host site inspections for clients and third-party providers, showcasing the hotel's spaces with confidence
Upsell and suggestively sell additional items to lift event revenue
Keep iVvy up to date with sales activity, client details,
tentative and confirmed bookings and invoices
Maintain a clean, accurate database of key contacts and clients for future campaigns
Work with Reservations on room blocks and with other departments to deliver seamless events and repeat business
Respond to all enquiries within 24 hours, building strong client relationships along the way
Track reasons for lost business, record them in iVvy and flag insights to management so QT stays competitive
Prepare regular and ad hoc reports for the local leadership and Group Sales teams
Support accurate C&E; sales forecasting and stay across local and EVT national C&E; campaigns
What you'll bring:
Proven experience in a similar conference, events or hotel sales role (wedding experience is a bonus)
A proactive, commercially minded approach, with a drive to win current business and lift revenue
Working knowledge of hotel systems such as iVvy and Opera
Excellent written and verbal communication, and confidence presenting to clients
Strong organisation and time management, with the ability to juggle multiple enquiries and deadlines
A collaborative approach to working with teams across the hotel
Resilience and a positive outlook when working under pressure
A genuine focus on guest experience and customer satisfaction
How You Work:
Daymaker ethos - no one's too big for the small things.
Inclusive leader - values diverse perspectives; builds belonging.
Perks from Day One:
As part of EVT, you unlock Elevate Perks from your first day.
Parity for all levels - no ivory towers.
50% off dining and stays across EVT hotels - QT, Rydges, Atura, LyLo and more.
$2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
Seasonal perks at Thredbo.
Rapid career growth across our hotel & entertainment network.
Paid parental leave; community & volunteering opportunities.
We welcome applicants from all backgrounds.
#J-*****-Ljbffr
📌 Conference & Events Sales Executive - Qt Canberra
🏢 EVT
📍 Canberra