Job Title: Postal Domain SME
Location: Melbourne, Victoria, Australia
Required Technical Skill Set:
10+ years of experience in the postal domain, working with postal operators, courier services, or postal technology providers.
Strong understanding of postal operations, sorting centers, delivery networks, and regulatory frameworks.
Experience with postal automation technologies, barcode/RFID tracking, and logistics software.
Knowledge of Universal Postal Union (UPU) standards and international postal regulations.
Familiarity with digital transformation trends in the postal sector, including AI, IoT, and blockchain applications.
Robust analytical and problem-solving skills, with the ability to improve efficiency and service quality.
Excellent communication skills to work with stakeholders at all levels
Must-Have Skills:
Provide expertise on postal services, including mail processing, sorting, last-mile delivery, and logistics.
Analyze and optimize postal operations, ensuring efficiency and cost-effectiveness.
Support the digital transformation of postal services,



including automation, AI-driven sorting, and IoT integration.
Assist in designing and implementing postal IT solutions, including tracking systems, postal management software, and customer engagement platforms.
Collaborate with regulatory bodies to ensure compliance with postal laws and international mailing standards (e.g., UPU regulations).
Conduct research and provide recommendations on emerging postal trends, such as e-commerce logistics and hybrid mail solutions.
Work closely with cross-functional teams, including business analysts, developers, and project managers, to deliver postal technology projects.
Provide training and mentorship to teams on best practices in postal operations and technology integration
Good-to-Have Skills:
Certified Scrum Product Owner (CSPO) or similar certification
Technical Background: Experience in software development or a technical field.
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📌 Postal Domain Sme (Melbourne)
🏢 The HR Ally
📍 Melbourne