Practice Manager - Greencross Vets Chatswood
Part-time
Practice Manager (Full-Time) | Greencross Vets Chatswood | Sydney, NSW
Lead the Team.
Drive the Culture.
Make a Real Impact.
Are you an experienced veterinary leader looking for an opportunity to guide a high-performing team, support exceptional patient care, and help shape the future of a thriving clinic?
Greencross Vets Chatswood is seeking a passionate and capable Practice Manager to lead our team and drive operational excellence within our busy and well-established clinic.
This is an exciting opportunity for an experienced Practice Manager, Head Veterinary Nurse, or veterinary industry leader who enjoys balancing people leadership, client experience, team development, and business operations.
Why You'll Love Working at Chatswood
Greencross Chatswood is a modern, well-equipped clinic conveniently co-located within Petbarn, creating a seamless one-stop pet care experience for clients and strong cross-referral opportunities.
The clinic is equipped with:
Dedicated surgery suite
In-house laboratory
Separate dog and cat consult rooms and wards
Modern treatment and hospital facilities
Located in the heart of Chatswood, you'll enjoy easy access to public transport, nearby parking, excellent cafés, restaurants, and major shopping precincts.
This is a clinic with an established client base, experienced team members, and strong opportunities for growth and development.
About the Role
As Practice Manager, you'll play a key leadership role in the success of the clinic, supporting both the team and business operations while ensuring exceptional care for patients and clients.
You'll work closely with the Veterinary Director and regional leadership team to create a positive culture, support staff development, and drive clinic performance.
This is a full time position (38 hours per week) and we can offer flexibility in how those hours are worked:




Five shorter shifts per week, or
To maintain visibility with the entire team and provide leadership across all areas of the business, the successful candidate will be required to work at least one Saturday per month.
Your responsibilities will include:
Leading, mentoring, and supporting veterinary nurses, receptionists, and support staff
Driving a positive, engaged, and high-performing clinic culture
Managing rostering, workforce planning, and team development
Supporting recruitment, onboarding, and performance management
Working closely with the Veterinary Director to support clinic success
Monitoring clinic performance and identifying opportunities for growth and improvement
Supporting workflow management and operational efficiency
Managing stock control, supplier relationships, and general clinic administration
Ensuring exceptional client service standards are maintained
Supporting compliance, workplace health and safety, and operational processes
Handling client feedback and resolving issues professionally and constructively
Contributing to strategic planning and continuous improvement initiatives
About You
We're looking for someone who:
Has previous Practice Manager, Head Veterinary Nurse, or veterinary leadership experience
Has experience working within the veterinary industry
Holds a Certificate IV in Veterinary Nursing or equivalent qualification (highly regarded)
Has strong leadership, coaching, and people management skills
Is confident managing teams and driving positive culture




Demonstrates excellent communication and relationship-building abilities
Has strong organisational and time-management skills
Is commercially minded and understands clinic performance drivers
Thrives in a fast-paced environment
Leads with positivity, accountability, and professionalism
Most importantly, you're someone who enjoys helping people succeed and creating an environment where both clients and team members feel supported.
Why Join Greencross?
As part of Australia's leading veterinary care network, you'll have access to outstanding benefits and development opportunities, including:
Ongoing CPD and leadership development opportunities
LinkedIn Learning, VetWebinars, and the Annual Greencross Clinical & Leadership Conference
Career progression opportunities across a national veterinary network
Strong support from clinic, regional, and national leadership teams
Access to a broad community of veterinary professionals
Fitness Passport
Employee Assistance Program (EAP)
Pounce discounts across retail, travel, groceries, fuel, and entertainment
Generous team member pet benefits, including:
50% off Royal Canin food
25% off Petbarn retail products and grooming
20% off Puppy Pre-School
50% off products and services at Greencross clinics and specialist & emergency hospitals
Medications at cost price + GST
Why Live & Work in Chatswood?
Chatswood offers the best of Sydney living, combining convenience, lifestyle, and connectivity.
Excellent public transport and Metro connections
Major retail and entertainment precincts
Nearby parks and recreational spaces
Easy access to Sydney CBD and the Northern Beaches
A diverse and thriving local community
Whether you're advancing your veterinary leadership career or looking for a clinic where you can make a genuine impact, Chatswood offers an outstanding place to do both.
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📌 Practice Manager - Greencross Vets Chatswood (Sydney)
🏢 SmartRecruiters
📍 Sydney