01 Oct
|
Royal Automobile Club of WA
|
Perth
01 Oct
Royal Automobile Club of WA
Perth
## Motor Claims SpecialistApply: West Perth: Full time: Posted Today: End Date: October 10, **** (9 days left to apply): JR******We are seeking focused and results orientated individuals to join our **Motor Claims team;** this role is responsible for managing motor claims, whilst delivering exceptional member service.
**Location:** West Perth offices & Work from home 50% of the time upon completion of training**Working hours:** Full time - 37.5 hours per week**Hours:** Work Monday to Friday and have weekends free!
Alternate Shifts including 7am to 3pm, 8am to 4pm and 9am to 5pm**Pay:** Competitive base salary + super + incentives + discounts!
**Training:** You'll be set up for success with in-depth training and on the job support**Team:** Working for an Insurance market leader you will be working with collaborative, supportive and likeminded individuals, with leaders who focus on your career development **What will you be doing?
*** Manage a caseload of motor claims to maximise outcomes.
* Negotiate liability with other insurers and third parties.
* Communicating clearly and professional, both verbally and in writing.
* Monitoring settlement performance and contributing to continuous improvement initiatives.
* Ensuring all claims are handled in line with RAC Insurance policies, procedures, authority limits, legislative and regulatory requirements.
* Collaborate with colleagues and contribute to a supportive team setting.
* Deliver service that consistently exceeds member expectations.
**What are we looking for in you?
*** Experience in motor claims settlements or claims handling.
* Strong understanding of motor vehicle liability principles.
* Excellent communication, negotiation, and dispute resolution skills.
* High attention to detail and the ability to make informed decisions based on evidence.
* Empathy and professionalism when handling challenging conversations.
* Self-motivated and capable of working independently.
* A team player who actively supports and uplifts others.
* Previous experience in the motor insurance industry (highly regarded).
* A genuine commitment to putting members at the heart of everything you do.
**What we can offer you:*** A workplace culture where our people feel valued, respected and empowered.
* Work in flexible ways that meet work/life commitments and support wellbeing.
* Be part of a purpose led organisation that gives back to the WA community.
* An workplace that values ongoing career development* Free Roadside Assistance and discounts on RAC products and services including Insurance, Holiday Parks and Resorts, Security, Finance and Auto Services* Opportunities for community engagement and corporate volunteering **Applications Close COB Friday 9th October ****.** Please note: We encourage you to apply as soon as possible, as RAC reserves the right to close this vacancy without notice.
#J-*****-Ljbffr
📌 Motor Claims Specialist (Perth)
🏢 Royal Automobile Club of WA
📍 Perth