Job Description
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$100,000 – $110,000 package including super
Urban Alley Brewery - Chadstone Social Quarter
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Lead from the front. Develop great people. Help create a venue guests want to come back to.
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We're looking for an experienced and energetic
Assistant Venue Manager
to join our leadership team.
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This is a hands-on leadership role for someone who loves hospitality, takes pride in delivering exceptional service and knows how to get the best out of a team.
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Working closely with the Venue Manager, you'll play a key role in the day-to-day operation of the venue, while helping shape the culture, standards and performance of the team.
About the role n
As Assistant Venue Manager, you'll be responsible for helping lead all aspects of the venue, including:
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Leading and motivating a large front-of-house team
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Delivering consistently high standards of service, food and presentation
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Supporting the Venue Manager with day-to-day operations
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Driving sales, profitability and key venue KPIs
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Managing labour, rostering and team performance
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Training, coaching and developing supervisors and team members
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Maintaining strong operational, safety and compliance standards
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Handling guest feedback and resolving issues confidently
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Supporting functions, events and high-volume trading periods
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Opening and closing the venue and taking ownership of shifts
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Contributing ideas that improve the guest experience and the way we operate
About you n
We're looking for someone who is
already operating at a senior hospitality level
and is ready to take the next step.
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You'll ideally have:
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Previous experience as an Assistant Venue Manager, Duty Manager, Supervisor or similar
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Strong experience in a high-volume pub, restaurant, bar or hospitality environment
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Excellent communication and people-management skills
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A genuine ability to lead by example
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Strong commercial awareness and an understanding of venue KPIs
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Confidence managing challenging situations and difficult conversations
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Excellent organisation and attention to detail
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A positive, solutions-focused attitude
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The ability to remain calm and effective during busy service periods
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A genuine passion for hospitality and creating outstanding guest experiences
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Most importantly,
you'll care about your team and take ownership of your venue.
What we offer n
This is an opportunity to join a venue where you can genuinely make an impact.
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You'll receive:
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A highly competitive salary based on experience
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Genuine career progression within the group
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A supportive and experienced management team
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Structured training and development
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The opportunity to develop your leadership and commercial skills
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Staff benefits and venue perks
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A workplace that values ideas, initiative and accountability
The person we're looking for n
We're not looking for someone who simply wants to run a shift.
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We want someone who wants to
lead a team, improve the venue and build something they can be proud of.
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If you're an experienced hospitality leader who is ready for more responsibility, we'd love to hear from you.
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#J-*****-Ljbffr

📌 Assistant Venue Manager (Melbourne)
🏢 Urban Alley
📍 Melbourne