Magentus is seeking a Product Support Specialist in Australia to be the first contact for Gentu customers, delivering exceptional service while troubleshooting Tier 1 issues. You'll work with product, implementations and technical teams to resolve problems and drive process improvements.
Responsibilities include end-to-end case management, explicit communication, and contribution to knowledge base documentation.
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📌 Product Support Specialist — Flexible Work & Growth (Brisbane)
🏢 Magentus
📍 Brisbane
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