Job Description
About Us: n
Central Hotel is a vibrant venue, offering a warm and welcoming atmosphere for guests. With a commitment to providing exceptional service, we pride ourselves on being a cornerstone of our community.
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Part of a wider group with 12 hotels, we offer real career development. We employ high performing and driven managers to ensure that we can deliver on our purpose;
To provide exceptional customer experiences that leave a lasting impression in our community.
The Role: n
As Duty Manager, you will be a pivotal part of our team, overseeing day-to-day operations, managing staff, and ensuring our patrons enjoy a welcoming and enjoyable experience. Your key responsibilities will include managing bar and gaming services, coordinating the team, and ensuring compliance with all relevant regulations.
Key Responsibilities: n
Manage daily hotel operations with a focus on the gaming floor.
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Lead and support a team to maintain high service standards.
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Handle guest inquiries and resolve any issues promptly.
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Oversee cash handling, gaming operations, and compliance.
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Uphold and enforce safety, health, and gaming regulations.
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Oversee the bar, ensuring compliance with all policies and regulations.
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Maintain strong relationships with customers and team members, fostering a positive and welcoming environment.
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Assist in rostering, staff management, and training.
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Uphold high standards of service and cleanliness throughout the hotel.
What We're Looking For: n
Exceptional communication and customer service skills.
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Previous experience in a duty management role within the hospitality industry advantageous, but not necessary.
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Gaming experience.
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Ability to lead a team in a fast-paced, high-energy environment.
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Flexibility to work across a variety of shifts, including evenings, weekends, and public holidays.
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Must hold RSA and RCG certification. ARCG will need to be obtained within 6 weeks of employment.
What We Offer: n
Market-competitive salary with bonus scheme, room for growth and professional development.
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A supportive and friendly team environment.
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#J-*****-Ljbffr

📌 Duty Manager - Central Hotel, Blacktown (Sydney)
🏢 O'Hara Hotels
📍 Sydney