Regional Support Leader - Hybrid & Incident-Driven (Melbourne)

02 Oct

SmartRecruiters

Melbourne

02 Oct

SmartRecruiters

Melbourne

PaperCut in Melbourne is seeking a Regional Support Manager to lead our regional Customer Support team, delivering exceptional, customer-first service while tackling complex technical challenges.
Reporting to the Global Head of Support, you will shape a high-performing culture anchored in psychological safety, empathy, and engagement.
You will act as a bridge between regional operations and global strategy, drive partner enablement, manage critical incidents, monitor SLAs and CSAT, and mentor
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📌 Regional Support Leader - Hybrid & Incident-Driven (Melbourne)
🏢 SmartRecruiters
📍 Melbourne

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