Endeavour Group is seeking a Manager – IT Vendor & Service Delivery to lead governance and commercial integrity of the 24/7 IT Service Desk and L1.5 Monitoring functions, managing a key partner while driving cost savings and service improvements across a 5-year lifecycle.
The role bridges internal technology teams with external vendors, driving process transformations, safeguarding service quality, and contributing to the 24/7 Major Incident Management on-call rotation for operational resilience.
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📌 Hybrid It Vendor & Service Delivery Leader (Melbourne)
🏢 SmartRecruiters
📍 Melbourne
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