Hybrid Helpdesk Team Lead & Mentor — Drive Excellence (Adelaide)

02 Oct

aandco Recruitment Partners

Adelaide

02 Oct

aandco Recruitment Partners

Adelaide

Adelaide-based opportunity to lead a growing IT helpdesk team. You will coach L1 technicians, coordinate tickets, manage escalations and SLAs, and serve as a technical escalation point while shaping service delivery.
You will partner with leadership to drive process improvements, recruitment, onboarding, and staff development, while maintaining a robust customer focus and high-quality support in a hybrid work environment.
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📌 Hybrid Helpdesk Team Lead & Mentor — Drive Excellence (Adelaide)
🏢 aandco Recruitment Partners
📍 Adelaide

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