Senior Case Engineer – Ibm Filenet Case Manager (Sydney)

Senior Case Engineer – Ibm Filenet Case Manager (Sydney)

02 Oct
|
Zoho
|
Sydney

02 Oct

Zoho

Sydney

XPT Software Australia Pty Ltd | Contract
Sydney, Australia | Posted on 09/30/2026
XPT SoftwareAustralia PTY Ltd, incorporated in ****, is a Software Services company
XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.
We have 120+technocrats in Australia working at our clientlocations.
XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.
We have served100+ clients globally, fulfilling their onsite-offshoreneeds.
Job Description
We are looking for a highly skilled Senior Case Engineer with extensive experience in IBM FileNet P8, IBM Case Manager (ICM), IBM Business Automation Workflow (BAW), and IBM Content Navigator (ICN).
The ideal candidate will play a key role in designing, developing, and supporting enterprise-scale Case Management and Content Management solutions while driving technical excellence across delivery teams.
Key Responsibilities
Design, develop, and implement enterprise Case Management solutions using IBM FileNet and IBM Case Manager.
Configure case types, workflows, business processes, roles, and in-baskets.
Develop custom components, ICN plugins, integrations, and APIs.
Build scalable REST/SOAP-based integrations with enterprise applications.
Perform solution design, technical reviews, impact assessments, and performance optimization.




Troubleshoot complex production issues and provide L2/L3 support.
Support platform upgrades, migrations, modernization, and release activities.
Create technical design documentation, deployment guides, and operational runbooks.
Mentor team members and provide technical leadership across projects.
Collaborate with business stakeholders, architects, and cross-functional teams in an Agile environment.
Required Skills
5+ years of hands-on experience in IBM FileNet P8 and IBM Case Manager
IBM FileNet Content Engine (CE)
IBM Process Engine (PE)
IBM Business Automation Workflow (BAW)
IBM Content Navigator (ICN)
Robust development experience in Java, J2EE, Spring Boot, REST APIs, and Web Services.
Experience developing custom widgets, ICN plugins, and workflow solutions.
Good understanding of Case Builder, Process Designer, ACCE, and ECM architecture.
Strong analytical, troubleshooting, and production support skills.
Experience working in Agile/Scrum delivery environments.
Preferred Skills
Banking or Financial Services domain experience.
Experience with DevOps, CI/CD pipelines, and cloud-based deployments.
Knowledge of ReactJS/Angular integrations and microservices architecture.
Exposure to ECM migration and modernization initiatives.
IBM FileNet, BAW, or related certifications.
#J-*****-Ljbffr

📌 Senior Case Engineer – Ibm Filenet Case Manager (Sydney)
🏢 Zoho
📍 Sydney

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