02 Oct
|
INSURE TODAY
|
Brisbane
02 Oct
INSURE TODAY
Brisbane
Showing 41 Broker Assistant jobs in Geehi
We are seeking a Remote Client Support Representative – Travel to assist clients throughout their travel journey. In this fully remote role, you will serve as a key point of contact for travelers, providing support before, during, and after their trips to ensure a smooth and positive experience.
This role is ideal for someone with strong customer service skills who enjoys helping others, staying organized, and working independently in a remote environment.
Key Responsibilities
Support clients remotely via email, phone, and messaging platforms
Respond to travel-related inquiries in a timely, professional manner
Assist with itinerary changes, cancellations, updates, and special requests
Provide clear information on destinations, travel requirements, and agency processes
Monitor upcoming trips and proactively communicate with clients as needed
Resolve issues efficiently while maintaining a high level of customer satisfaction
Ideal Candidate
Strong written and verbal communication skills
Customer service experience (travel, hospitality, or support roles preferred)
Highly organized, dependable, and detail-oriented
Comfortable working independently in a fully remote role
Able to learn new systems, booking platforms, and digital tools quickly
Passionate about travel and delivering excellent client support
What We Offer
Fully remote position
Comprehensive training and ongoing support
Growth opportunities within a travel-focused company
Access to travel-related perks and industry discounts
Supportive and cooperative remote team environment
We are looking for a motivated and detail oriented individual to join our remote team. In this role, you will assist clients with coordination, updates, and general support, helping ensure as smooth and positive experience - especially for those preparing for upcoming trips and experiences.
Key Responsibilities
Provide support via email, chat, and phone
Assist with updates, changes and general client inquiries.
Share helpful information related to upcoming plans and arrangements.
Follow up with clients prior to departure to ensure they feel prepared
Resolve concerns while maintaining a positive experience
Keep accurate records of client interactions
Ideal Candidate
Strong communication and people skills
Customer service experience is a plus
Organized and dependable
Comfortable working remotely and managing tasks independently
Interest in travel, hospitality, or client experience preferred.
Client Support & Program Coordination (Flexible Remote Role)
Job Description
About the Role
This flexible, remote-based role is suited to individuals who value organisation, communication, and the ability to work independently within a structured environment.
You may already have valuable professional and life experience behind you — and still be looking for a role that offers greater flexibility, meaningful involvement, and alignment with your current lifestyle and priorities.
This role is best suited to individuals who bring previous professional, administrative, customer-facing, or
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📌 Broker Assistant (Brisbane)
🏢 INSURE TODAY
📍 Brisbane