Employment Type:
Full-time or part-time by negotiation
Salary:
Negotiable based on experience
Benefits:
On-site parking provided
The Company
Paxus has partnered with a well-established and growing family law and wills & estates firm committed to providing practical, compassionate and high-quality legal services.
The team works in a fast-paced and often emotionally complex area of law, where exceptional client care is just as important as strong legal expertise. As the firm continues to grow, they are seeking an experienced Office Manager to become a key member of the leadership team and help drive the firm's continued success.
The Opportunity
This is more than a traditional Office Manager role.
Working closely with the Partners and Business Manager, you will play a pivotal role in shaping the firm's operations, people, systems and future growth. You will have genuine autonomy to identify opportunities for improvement, implement current ideas and help ensure the firm continues to operate efficiently, professionally and sustainably.
We are looking for someone who enjoys taking ownership, solving problems, leading people and finding better ways of doing things.
Full-time hours are preferred; however, part-time or school-hour arrangements can be considered for the right candidate.
Key Responsibilities
Oversee the day-to-day operations of the firm and support exceptional client service outcomes
Manage and support administrative and legal support staff
Lead with recruitment, onboarding, performance management and staff development alongside the Business Manager
Develop, implement and maintain effective office procedures, systems and workflows
Lead operational system improvements and technology initiatives to enhance efficiency and productivity
Act as the internal champion for business systems and technology,



working with external providers to ensure the firm's platforms and tools operate effectively
Support staff training and adoption of business systems and processes
Monitor operational performance and provide insights and recommendations to the Partners
Assist with workload planning, resource management and business improvement initiatives
Manage relationships with external suppliers, consultants and service providers
Support compliance, risk management and professional obligations
Contribute to marketing, business development and the firm's ongoing growth strategy
Foster a positive, collaborative and high-performing workplace culture
What We're Looking For
We are looking for a commercially minded and proactive professional who can see the bigger picture while remaining hands-on when required.
Ideally, you will bring:
Previous experience managing a law firm or professional services office
Strong understanding of professional office operations and administration
Confidence using and learning business systems, software and technology
Experience leading and supporting staff to achieve positive business outcomes
Strong organisational, planning and time-management skills
Excellent communication and stakeholder management abilities
Commercial awareness and sound business judgement
A solutions-focused, proactive approach to challenges
High attention to detail and the ability to manage competing priorities
An understanding of confidentiality,



compliance and risk management requirements
Experience using legal practice management software (Actionstep experience highly regarded but not essential)
We are more interested in finding the right person with strong office management skills, commercial awareness, excellent IT capability and the ability to learn and adapt to our systems.
Family law or wills & estates experience will be viewed favourably, however outstanding candidates from other professional services environments will also be considered.
Why Join?
Be part of a respected and growing Canberra law firm
Work directly with the Partners and contribute to key business decisions, influencing the direction of the firm
Enjoy genuine autonomy and ownership of your role
Flexible working arrangements available
Modern Deakin office with on-site parking
Positive workplace culture
Opportunity to implement recent ideas and drive meaningful change
Opportunities for professional growth and career development
Competitive remuneration package based on experience
What Success Looks Like
In your first 12 months, you will:
Build trusted relationships across the firm
Identify and implement operational improvements that enhance efficiency
Help optimise the firm's systems, technology and workflows
Support a positive and high-performing team culture
Contribute to the firm's growth and ongoing commitment to exceptional client service
Paxus values diversity and welcomes applications from Indigenous Australians, people from diverse cultural and linguistic backgrounds and people living with a disability. If you require an adjustment to the recruitment process, including the application form in an alternate format, please contact me on the above contact details.
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📌 Office Manager - Family Law (Canberra)
🏢 Paxus Australia
📍 Canberra