Assistant Venue Manager (Wollongong)

Assistant Venue Manager (Wollongong)

02 Oct
|
Oscars Group
|
Wollongong

02 Oct

Oscars Group

Wollongong

About the Venue:
Pepe's on the Beach, located within the Novotel Wollongong Northbeach, is a casual yet elevated coastal restaurant offering relaxed dining, fresh seasonal cuisine and an unbeatable beachfront setting.
With its stylish terrace, outdoor spaces and panoramic ocean views, Pepe's is a destination for both locals and visitors looking to enjoy great food, drinks and memorable hospitality by the water.
As part of a premium hotel environment and the wider Oscars Group, Pepe's offers an exciting opportunity for an experienced hospitality leader to join a growing team and play an important role in the venue's ongoing success.
About the Role:
We are seeking an experienced and hands‐on Assistant Venue Manager to join the team at Pepe's on the Beach.
Working closely with the Venue Manager, you'll play a key role in overseeing day‐to‐day operations across the restaurant and gaming areas, leading the team during service and ensuring consistently high standards of guest experience, compliance and operational performance.
This is a hands‐on leadership role suited to someone who enjoys being on the floor, leading by example and taking ownership of the guest experience while supporting the broader management team.
Key Responsibilities:
Support the Venue Manager with the day‐to‐day operation of the venue
Lead, support and motivate the FOH team during service
Oversee floor operations and ensure consistently high service standards
Support the management and operation of the gaming room in line with compliance requirements
Monitor venue presentation,



service standards and operational performance
Manage guest enquiries, feedback and service recovery professionally
Assist with staff training, onboarding and ongoing performance development
Support rostering, labour management and daily operational planning
Conduct team briefings and communicate operational requirements
Ensure compliance with RSA, RCG, WHS and venue policies
Assist with opening and closing procedures, cash handling and daily reconciliation where required
Work closely with the Venue Manager and wider hotel and management teams
Help create a positive, professional and high‐performing team workplace
About You:
Previous experience as an Assistant Venue Manager in a similar hospitality setting
Current RSA and RCG certification, as well as ARCG (or willing to obtain)
Confident leading and motivating a team in a fast‐paced environment
Strong understanding of responsible service and gaming compliance
Excellent communication, organisation and problem‐solving skills
Hands‐on and proactive approach to service and venue operations
Strong guest focus with a genuine passion for hospitality
Confident handling challenging situations and service recovery
Reliable,



professional and well‐presented
Flexible availability including weekends, evenings and public holidays
Have (or is willing to obtain) a Police Check
Full Australian working rights (sponsorship not available for this role)
Stunning beachfront location with panoramic ocean views
Free staff parking
Discounts on food and beverage across 45+ Oscars Group venues
Opportunities for career progression across the wider Oscars Group
Internal and external training and development opportunities
Access to an online training platform
Employee Assistance Program for you and your immediate family
Reward and recognition initiatives
Mentoring from experienced hospitality professionals
About Us:
Oscars Group is a passionate, creative and dynamic privately owned hospitality group founded by the Gravanis family in **** with the acquisition of a single pub in Sydney's Inner West.
Now one of the largest privately owned hospitality groups in Australia, Oscars Group boasts an ever‐growing portfolio of 45+ assets across NSW, Queensland, South Australia and Victoria, spanning accommodation, pubs and gaming, retail liquor, conference and event centres, premium restaurants, chartered vessels, and both commercial and residential developments.
We are committed to creating environments where our people can grow, develop and deliver exceptional guest experiences.
Join the Fun! with Oscars Group at Pepe's on the Beach and take the next step in your hospitality career.
#J-*****-Ljbffr

📌 Assistant Venue Manager (Wollongong)
🏢 Oscars Group
📍 Wollongong

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