Job Description

Bailey Nelson is looking for Christmas Casuals to join us across our stores in Broadway!

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At Bailey Nelson, we’re on a mission to change how people see the world and how the world sees them. We’re a down-to-earth team that’s obsessed with improving every day, and we’re growing fast.

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Our secret? Our people. The connections and experiences we build with each other and our customers are what set us apart and make us the smarter choice in eyewear.

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Ready to be part of it this holiday season?

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Contract Type: Temporary Casual (3-Month Contract: Early November 2026 - End of January 2027)

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Availability Required: Full availability across the peak holiday season, including weekends, peak trading periods, and flexibility to pick up extra shifts throughout the week

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What You’ll Be Doing

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As a Christmas Casual / Optical Assistant, you’ll be at the heart of the store experience during our busiest time of the year. You will:

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- Deliver Standout Experiences: Guide customers through their eyecare journey, offering expert styling advice, frame recommendations, and tailored vision solutions.

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- Support Eyecare Needs: Assist customers with their optical requirements and ensure every visit is warm, engaging, and unforgettable.

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- Drive Store Results: Bring high positivity and energy to a rapid-paced retail environment, keeping the floor dynamic and operational standards high.

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- Collaborate & Adapt: Build great relationships with fellow Optical Assistants, Store Leaders, and Optometrists to keep peak trading running smoothly.

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What’s in It for You?

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- Product Allowance: 1 free pair of glasses so you can rep BN in style

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- No Optics Experience? No Worries! If you’re keen to learn, we’re keen to teach. We provide an exceptional onboarding program and training to get you up to speed fast.

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- World-Class Learning: Access our online learning platform to keep you sharp, confident, and in the know with all things BN.

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- Supportive Culture: Join a leadership team that genuinely cares about your engagement, day-to-day success, and growth.

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What We’re Looking For

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- Seasonal Commitment & Availability: Full availability from the beginning of November 2026 through the end of January 2027, with the flexibility to work weekends, key trading periods, and extra weekday shifts as needed.

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- Customer-First Mindset: Previous customer service experience in retail, hospitality, or a fast-paced environment where customer satisfaction comes first.

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- Passion & Energy: You bring positivity, enthusiasm, and a can-do attitude to the team every day.

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- Problem-Solving Skills: You love helping people find the right solutions and using critical thinking to resolve customer needs.

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- Time Management & Reliability: Strong organizational skills to manage daily operational tasks without ever compromising the customer experience.

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- Team Player: A knack for building strong rapport with teammates, store managers, and optometrists.

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Ready to Join Us?

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This is your chance to step into an exciting seasonal role, elevate your retail skills, and be part of a brand that’s changing the eyewear game.

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What are you waiting for? Frame your future and apply now!

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Bailey Nelson is proud to be an inclusive, diverse workplace. We welcome applicants from all backgrounds and identities.

📌 Christmas Casual Optical Assistants | Broadway (Sydney)
🏢 Bailey Nelson
📍 Sydney