Continual Service Improvement Lead Itsm Canberra

01 Oct

Leidos

Canberra

01 Oct

Leidos

Canberra

Leidos Australia is seeking a Service Continuity Manager to lead the Continual Service Improvement function across the service setting.
You will drive improvements in service quality, performance, customer experience and governance, coordinating with delivery teams, customers and suppliers to realise measurable advantages.
What you bring: seven+ years in CSI/ITSM or governance, solid ITIL knowledge, stakeholder engagement, and experience in Defence or regulated contexts.
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📌 Continual Service Improvement Lead Itsm Canberra
🏢 Leidos
📍 Canberra

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