Luxury Aftersales Client Concierge Melbourne

01 Oct

Richemont

Melbourne

01 Oct

Richemont

Melbourne

Job Description
Richemont is seeking a Client Service Associate for a luxury retail setting. You will be the face of the Maison's aftersales experience, managing client journeys from intake to resolution with empathy, commercial awareness, and accuracy.
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Responsibilities include explaining repair processes, updating clients, applying service policies, and coordinating with boutiques, workshops and HQ to ensure a seamless service and sales support. Weekend retail hours are required.

📌 Luxury Aftersales Client Concierge Melbourne
🏢 Richemont
📍 Melbourne

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