Voice Of Customer Specialist — Insight & Service Design Melbourne

01 Oct

Mornington Peninsula Shire

Melbourne

01 Oct

Mornington Peninsula Shire

Melbourne

Mornington Peninsula Shire in Victoria is seeking a seasoned Customer Experience qualified to lead and continually improve the Council's Voice of Customer program.
You will analyse feedback and service data, develop reports, and present insights to support evidence-based decisions.
You will collaborate with diverse stakeholders to embed insights into service design and drive continuous improvement in a hybrid, permanent full time role.
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📌 Voice Of Customer Specialist — Insight & Service Design Melbourne
🏢 Mornington Peninsula Shire
📍 Melbourne

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