Job Description
Accounts - Customer Service Representative
Melbourne Pathology is one of Victoria's largest diagnostic pathology laboratories, committed to providing high quality healthcare throughout metropolitan Melbourne, regional Victoria and interstate.
A vacancy exists for a full-time employee in our Accounts Receivable department, working 76 hours per fortnight.
The position will require the incumbent to work 5 days per week, between the hours or 8am – 5pm.
Duties will include:
Answering a high volume of calls
Assisting patients with their Medical Account enquiries
Processing various payment types accurately
Checking data discrepancies with Medicare; DVA; WorkCover; Private Health Funds




Investigation and follow up outstanding aged accounts
Strong attention to detail
The successful applicant must have excellent attention to detail, a high level of customer service as well as skilled telephone manner, communication skills, show valuable initiative, be enthusiastic to learn, and the ability to work in a high-pressure environment.
Confidentiality is extremely significant in this role.
Previous experience in the health care industry or knowledge of the Medicare Rebate system would be highly advantageous.
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📌 Accounts Customer Service Representative Melbourne (Australia)
🏢 Melbourne Pathology Services
📍 Australia