Apex Group in Australia is seeking a Senior Incidents & Complaints Analyst (Superannuation Administration) to manage incidents and complaints for multiple clients, ensuring compliance with laws, contracts, and SLAs.The role requires RG 146, robust communication, stakeholder engagement, and the ability to perform root cause analyses, remediation planning, and reporting to prevent recurrence.
You will collaborate with internal teams and participate in client incident and breach meetings.
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📌 Senior Superannuation Incidents & Complaints Analyst Wollongong (Australia)
🏢 Apex Group
📍 Australia
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