SALES ASSOCIATE — POP MART

Global Pop-Culture | Immediate Start Position Available: Part-Time $28 p/hour (base)

POP MART is a global pop-culture and designer-toy brand with 550+ stores and 2,300 Robo Shops across 30+ countries. As we continue to expand across Australia and New Zealand, we’re looking for passionate and customer-focused Sales Associates to join our growing retail team.

Why You'll Love Working at POP MART

- Work with products customers genuinely love - collectors, fans and families
- Weekly new releases keep every day exciting and fast-moving
- Clear career progression opportunities within a growing business
- Job security with a rapidly expanding global brand
- Monthly product incentives (post-probation)
- Supportive, energetic and inclusive team culture
- Annual POP LAND (Beijing) pass
- A colourful, creative retail workplace

What You'll Do

- Deliver Great Customer Experiences - Engage customers confidently and provide friendly, energetic service; Share product knowledge and introduce new collections; Support sales through upselling and cross-selling opportunities.
- Maintain Store Standards - Replenish stock and maintain visual merchandising standards; Support deliveries, stock counts and inventory accuracy; Keep the store clean, organised and customer-ready.
- Support Daily Store Operations - Process transactions accurately through POS systems; Follow store procedures and loss prevention standards; Support product launches and peak trading periods.





Who You Are

- Confident and customer-focused
- Passionate about retail, pop culture or collectibles
- Energised by fast-paced environments
- Reliable, positive and adaptable
- Strong communicator with excellent attention to detail

Part-Time Availability Requirements

- This is a permanent part-time position.
- Availability to work 3-4 days per week is required.
- Applicants must be available to work at least one weekend day and one late-night trading shift each week.
- Rosters are planned in advance to support consistency and work-life balance.
- Flexibility to support business needs, peak trading periods and major product launches is expected.
- Availability throughout peak trading periods, including November to January, is essential.

Company Requirements

- Full and permanent Australian working rights are required.

Equal Pay and Equal Opportunity

- POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
- As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

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📌 Part-Time Sales Associate (Doncaster) (Williamstown)
🏢 POP MART
📍 Williamstown