We are seeking a Sales Assistant to join the team at Ezi Office National Tweed, Tweed Heads. This is a casual position based in Tweed Heads NSW 2485. As a Sales Assistant you will play a vital role in delivering exceptional customer service and driving sales across our retail environment.
You will be the face of our brand helping customers find what they need while creating a welcoming and engaging shopping experience that keeps them coming back.
What you'll be doing /n
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- Greeting customers warmly and assisting them in finding products that meet their needs
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- Processing sales transactions accurately and efficiently using point of sale systems
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- Maintaining product knowledge to provide informed recommendations and answer customer enquiries
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- Stocking shelves and displays ensuring merchandise is organised well presented and clearly priced
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- Handling customer queries and complaints professionally resolving issues to ensure customer satisfaction
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- Keeping the sales floor clean tidy and compliant with health and safety standards
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- Supporting promotional activities and participating in visual merchandising initiatives
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- Working collaboratively with team members to achieve sales targets and store objectives
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- Following company policies and procedures including cash handling protocols and loss prevention measures
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What we're looking for /n
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- Solid customer service skills with a genuine passion for helping others
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- Excellent communication abilities and the capacity to build rapport with diverse customers
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- A positive attitude reliability and punctuality even in a casual capacity
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- The ability to work effectively both independently and as part of a team
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- Basic numeracy skills for handling transactions and cash
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- Flexibility to work varied shifts including Saturdays if required
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- Prior retail or customer facing experience is advantageous but not essential for enthusiastic candidates
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- Willingness to learn about products and company policies