Regional Support Lead - Incident & Customer Excellence (Melbourne)

02 Oct

Papercut

Melbourne

02 Oct

Papercut

Melbourne

PaperCut is seeking a Regional Support Manager to lead the regional Customer Support team, driving a customer-first culture while solving complex technical challenges. You will report to the Global Head of Support and bridge regional operations with global strategy to maintain consistent service delivery.

You will own incident management during platform disruptions, mentor engineers, and drive initiatives that improve CSAT, SLAs, and partner enablement across channels and regions.

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📌 Regional Support Lead - Incident & Customer Excellence (Melbourne)
🏢 Papercut
📍 Melbourne

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