Luxury Aftersales Client Concierge Melbourne

Luxury Aftersales Client Concierge Melbourne

01 Oct
|
Richemont
|
Melbourne

01 Oct

Richemont

Melbourne

Job Description
Richemont is seeking a Client Service Associate for a luxury retail workplace.
You will be the face of the Maison's aftersales experience, managing client journeys from intake to resolution with empathy, commercial awareness, and accuracy.
Responsibilities include explaining repair processes, updating clients, applying service policies, and coordinating with boutiques, workshops and HQ to ensure a seamless service and sales support.
Weekend retail hours are required.

📌 Luxury Aftersales Client Concierge Melbourne
🏢 Richemont
📍 Melbourne

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