Job Description

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Hancock Prospecting is one of Australia's most successful private companies, with interests spanning iron ore, coal, beef, dairy, mineral exploration, and development. Our mission is to bring Australia's world-class mineral resources and agricultural products to market while creating long-term value and opportunity.

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We are seeking a professional, organised and customer-focused Receptionist & Business Support Coordinator to join our growing Perth-based offices. This is a pivotal role that serves as the first point of contact for visitors, clients and stakeholders while providing essential administrative and operational support to the wider business.

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The ideal candidate will be proactive, highly organised and able to manage multiple priorities while maintaining exceptional customer service standards.

Key Responsibilities Reception & Front Office /n

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- Welcome visitors and clients in a professional and friendly manner.

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- Manage incoming calls, emails and general enquiries.

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- Coordinate meeting room bookings and visitor arrangements.

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- Ensure reception and common areas are maintained to a high standard.

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- Manage incoming and outgoing mail, couriers and deliveries.

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Business Support & Administration /n

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- Provide administrative support to leadership and wider business teams.

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- Coordinate meetings, travel arrangements and accommodation bookings.

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- Prepare correspondence, reports and business documents.

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- Assist with document control and records management.

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- Support onboarding activities for new employees.

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- Maintain office supplies and liaise with external suppliers and service providers.

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- Assist with event coordination and company functions.

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- Support various HR, finance and operational administration activities as required.

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To be successful in this role, you will possess: /n

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- Previous experience in reception, office administration or business support.

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- Excellent verbal and written communication skills.

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- Strong organisational and time management abilities.

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- A professional and approachable manner.

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- Proficiency in Microsoft Office Suite, including Outlook, Word, Excel and Power Point.

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- High attention to detail and ability to maintain confidentiality.

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- Robust problem-solving skills and initiative with a flexible approach to tasks.

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- Ability to work independently while contributing positively to a team environment.

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📌 Reception & Business Support (Launceston)
🏢 Hancock Prospecting
📍 Launceston