Symbio, part of the Aussie Broadband Group, is seeking a Senior Customer Success Manager to partner with valued customers and drive long-term success. You will work with Customer Success, Delivery and Commercial teams to ensure initiatives are delivered with a customer-first approach.
You will lead workshops, governance forums and reviews, ensuring milestones and KPIs are tracked and reported with high-quality communication. This role is central to turning customer goals into tangible outcomes.