IT Service Desk Team Lead — Lead, Improve, Impact (Sydney)

IT Service Desk Team Lead — Lead, Improve, Impact (Sydney)

02 Oct
|
Russell Kennedy
|
Sydney

02 Oct

Russell Kennedy

Sydney

Russell Kennedy in Melbourne seeks an experienced IT Team Lead to manage the IT Service Desk across Sydney and Melbourne, providing leadership, coaching, and escalation handling. The role includes driving customer service, maintaining ITSM practices, and owning incident management.

You will work with a skilled team, align with security standards, and contribute to continuous improvement while coordinating with vendors and supporting business needs.

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📌 IT Service Desk Team Lead — Lead, Improve, Impact (Sydney)
🏢 Russell Kennedy
📍 Sydney

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