02 Oct
|
The Missing Link
|
Sydney
02 Oct
The Missing Link
Sydney
The Missing Link in Sydney is seeking an IT Service Desk Team Lead to guide a team of help desk engineers, provide technical guidance on complex issues, and drive high-quality client support. This hands-on leadership role balances mentoring with performance management, incident handling, and continuous improvement across on-prem, hybrid, and cloud environments.
You will spend time coaching, coordinating recruitment, onboarding, and development, while ensuring SLAs are met and resources are
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📌 IT Service Desk Team Lead - Mentorship & MSP/Cloud Focus (Sydney)
🏢 The Missing Link
📍 Sydney