CX Systems & Operations Lead (Melbourne)

02 Oct

Adore Beauty Group

Melbourne

02 Oct

Adore Beauty Group

Melbourne

Adore Beauty Group is seeking a CX Operations Lead to optimise our CX systems and processes. This hands-on role sits at the crossroads of CX, systems, and operations, coordinating with CX, warehouse, Digital, IT and Marketing teams to deliver smoother post-purchase experiences.

You will own day-to-day Zendesk operations, ensure readiness for promotions, and work with warehouse and carrier partners to improve communications and reduce friction for customers.

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📌 CX Systems & Operations Lead (Melbourne)
🏢 Adore Beauty Group
📍 Melbourne

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