We're looking for a customer-focused IT Support professional to join a high-performing workplace technology team based in Sydney CBD.
This is a hands-on support role providing exceptional end-user support across a modern Microsoft environment. You'll be working closely with internal staff in a professional services setting, supporting workplace technology, meeting room solutions, devices, and core business applications.
Key Requirements
- Microsoft 365 administration and support
- Active Directory & Entra ID
- SharePoint
- FreshService or similar ITSM platform
- Workplace technology and meeting room support
- Strong troubleshooting skills across hardware, software and end-user environments
- Excellent communication and stakeholder management skills
- Experience supporting professional office environments
- ServiceNow experienceExposure to workplace experience technologies and collaboration tools
What's on Offer
- Initial 6-month contract with potential extension
- Excellent local team support and mentoring
- Modern Sydney CBD office location
- Chance to work across a broad enterprise technology environment
- Some flexibility to work extended hours when required
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📌 Service Desk Analyst (Sydney)
🏢 Data#3
📍 Sydney