In this role you will be a dedicated Senior DFV Diversion Case Manager, you will receive referrals to support persons accused of using DFV, undertake assessments and consider their eligibility for participation in court-based DFV diversion and Court Link. You will also be responsible for making community referrals for those participants who are not eligible for the court-based DFV diversion or recommended for Court Link case management. The role will also coordinate and negotiate the delivery of a range of services requiring the maintenance of robust linkages with the community services support sector and will provide information to the courts regarding the assessment, intervention, and engagement of people with Court Link that may the court.

Key Responsibilities

- Provide information and advice to court users and stakeholders about all programs and supports available through SCRSS.
- Manage a case load of participants with complex and multiple needs in line with program and organisational standards with a focus on DFV related needs.
- Assess the risk and needs of participants and develop case management plans, including intervention strategies to ensure participants engage with appropriate support and treatment services.
- Develop and maintain effective relationships with stakeholders, including government and non-government organisations to initiate,



negotiate and facilitate linkages and access for participants to a range of appropriate services in line with program requirements.
- Apply high level professional practice, judgement and decision making to manage a caseload, ensuring that defendant activities are consistent with evidence-based practice.
- Provide verbal and written advice, including the preparation of accurate DFV court-based diversion information, progress, and final reports in a timely manner to the court.
- Provide court advisory services to inform the court regarding participant involvement, progress, and outcomes on the program.
- Liaise, consult, and negotiate with the judiciary, legal profession, and court staff in relation to the management of participants within the program and provide advice regarding the availability of appropriate services and programs.
- Make decisions about the appropriateness of brokerage funding expenditure and appropriate use of resources for participants.
- Conduct peer reviews and other case planning activities to ensure quality assurance and consistency.
- Maintain accurate records in a computerised database to support program delivery and effective monitoring.
- Support and participate in relevant activities to evaluate the dedicated support to participants accused of using DFV.

Applications to remain current for 12 months.

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📌 Senior DFV Diversion Case Manager Court Link (Brisbane City)
🏢 Queensland Government
📍 Brisbane City