Assistant Managers & Supervisors - MAMAS Dining Group (Melbourne)

Assistant Managers & Supervisors - MAMAS Dining Group (Melbourne)

02 Oct
|
Mamas Dining Group
|
Melbourne

02 Oct

Mamas Dining Group

Melbourne

Assistant Managers & Supervisors - MAMAS Dining Group

MAMAS Dining Group is continuing to grow, and we’re looking for experienced Assistant Venue Managers and Supervisors to join our front-of-house leadership teams across our Melbourne venues.

We’re looking for confident hospitality professionals who love being on the floor, know how to lead a great service, and genuinely enjoy developing people and creating memorable guest experiences.

About MAMAS Dining Group

MAMAS Dining Group is home to some of Melbourne’s most recognised hospitality venues, including Hochi Mama, Hochi Mama Richmond, Straight Outta Saigon, Kiss & Tell, Suzie Q, Windsor Wine Room, DISUKO and Spaghetti Club .

While every venue has its own personality, our approach is consistent: great food, great people, strong standards and hospitality that guests remember.

The Opportunity

As an Assistant Venue Manager or Supervisor, you’ll be an important part of the venue leadership team.

You’ll work closely with the Venue Manager and wider leadership team to run smooth services, support the FOH team and maintain the standards that make each MAMAS venue what it is.

This is a hands‑on leadership role. We’re looking for people who enjoy being in the middle of service, supporting their team and setting the standard from the floor.

What you’ll be doing

Leading shifts and supporting smooth, well‑organised services

Creating warm, memorable and genuinely great guest experiences

Coaching, supporting and developing FOH team members on shift

Maintaining solid service,



presentation and venue standards

Supporting beverage and wine service, recommendations and upselling

Assisting with daily venue operations, opening and closing procedures

Supporting labour management and operational efficiency where required

Responding calmly and confidently to guest feedback and service challenges

Ensuring RSA, WHS, food safety and company standards are consistently followed

Helping build a positive, inclusive and accountable team culture

What we’re looking for

Experience as an Assistant Venue Manager, Supervisor or senior FOH team member in a busy relevant hospitality environment

A confident, hands‑on leadership style

Strong service knowledge and a genuine passion for hospitality

Great communication and people skills

The ability to coach, motivate and support a team

A calm, solutions‑focused approach during busy services

Wine and beverage knowledge is highly regarded

Strong organisational skills and attention to detail

Flexible availability across evenings and weekends

A current RSA

Most importantly, we’re looking for people who care about the guest experience, take pride in their venue and want to grow as hospitality leaders.

What you’ll get

Career progression across a growing Melbourne hospitality group

Ongoing coaching, training and leadership development

Opportunities to work across a diverse portfolio of venues and concepts

A supportive leadership team

A workplace where good people, strong standards and great hospitality matter

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📌 Assistant Managers & Supervisors - MAMAS Dining Group (Melbourne)
🏢 Mamas Dining Group
📍 Melbourne

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