Atturra is seeking an enthusiastic and experienced Service Desk Analyst to provide first-line IT support to end-users and clients across Australia. The role includes onsite visits to client sites on a regular schedule and potential progression to Desktop Engineer responsibilities.
You will diagnose and resolve Level 1/2 incidents, document actions in the ticketing system, and escalate when necessary, while delivering excellent customer service and building solid vendor and team collaborations.
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📌 Dynamic Service Desk Analyst – Onsite & Remote Support (Newcastle City Council)
🏢 Atturra
📍 Newcastle City Council
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