The Sands Torquay is seeking an Assistant Front Office Manager to lead our front-of-house team across all shifts. You will manage the front office operations, rostering and guest service delivery, reporting to the Hotel Operations Manager.
You will recruit and train Guest Service Agents, handle guest escalations with poise, and work closely with Reservations, Housekeeping and Maintenance to ensure smooth guest experiences. This is a hands-on leadership role in a busy coastal resort.