You'll be joining a growing fintech that provides versatile funding solutions to SMEs. Originally launched in Australia, the business now operates across APAC and Europe and has funded more than $5B in loans.

What You'll Do

- Prepare loan applications for internal assessment and review so files are ready to move forward cleanly and on time
- Review application details and supporting documents for completeness and accuracy, and identify gaps before they become delays
- Coordinate loan contracts, signatures, and document flow through to activation
- Keep records, spreadsheets, and internal systems up to date so the workflow stays accurate and reliable
- Work closely with internal stakeholders to progress applications, unblock issues, and keep deadlines on track
- Escalate discrepancies, delays, or documentation issues early in a role that is detail-heavy, process-driven, and built around consistency

Who we’re looking for

You do not need prior lending experience, but you do need to be comfortable with structured, detail-heavy work and genuinely interested in building a career in finance operations.

Must-haves:

- Strong Excel and spreadsheet confidence
- Careful attention to detail, especially when working with documents, records, and data




- Good organisation and follow-through in routine, deadline-driven work
- The judgement to spot discrepancies and raise them early rather than letting issues sit

Nice-to-haves:

- 0–3 years of experience in administration, coordination, operations, or another process-based office role
- Experience in a high-volume, fast-paced office environment where accuracy still mattered
- Exposure to document or contract handling and coordination
- Comfort using CRM platforms or other internal systems
- Any exposure to lending or financial services

About the Company

A fast-growing international fintech company providing flexible funding solutions to support SME growth.

Originally launched in Australia, the business has expanded across APAC and Europe, building a high-performing, people-first team. The company has funded over $5B in loans and continues to scale rapidly, with strong recognition for its culture, diversity, and customer experience.

This company has been recognised as Australia's #1 Best Workplace™ in Finance and Insurance for 2026, awarded by Great Place To Work

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📌 Loan Processing Officer (Melbourne)
🏢 Ploomo
📍 Melbourne