ASI Solutions seeks a proactive Managed Service Desk Engineer to join our Managed Services team in a hybrid capacity. You’ll be the first point of contact for end users, resolving issues and keeping customers informed with clear communication.
You’ll handle Level 1/2 support for Microsoft 365, Windows, and business apps while driving ticket triage and SLA-aligned resolutions. You’ll bring hands-on service desk experience, robust problem-solving, and a collaborative mindset.
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📌 Service Desk Engineer (1st/2nd Line) — Flexible Hours (Williamstown)
🏢 Rgit Australia
📍 Williamstown
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