The Pega Support Lead will play a key role in managing and supporting Pega applications within the industrial and manufacturing sector. Based in Docklands, this temporary role focuses on ensuring the effective operation and maintenance of Pega systems.

A public sector organisation in the industrial and manufacturing sector, located in Docklands.

Description

- Provide technical support and maintenance for Pega applications.
- Manage system performance and troubleshoot technical issues promptly.
- Collaborate with cross-functional teams to implement Pega solutions.
- Monitor and enhance system functionality to meet business needs.
- Document system changes, configurations and updates.
- Ensure compliance with organisational IT policies and standards.
- Provide guidance and training to team members on Pega-related processes.




- Assist with the planning and execution of system upgrades and patches.

Profile

A successful Pega Support Lead should have:

- Strong technical expertise in Pega systems and applications.
- Experience in managing and supporting enterprise-level technology solutions.
- Proficiency in troubleshooting and resolving technical issues.
- Ability to work effectively with cross-functional teams.
- Robust documentation and communication skills.
- Knowledge of IT policies and compliance standards.

Job Offer

- Opportunity to work in the Docklands area.
- Temporary position within the industrial and manufacturing sector.

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📌 PEGA Support Lead (Melbourne)
🏢 MPAU Technology
📍 Melbourne