Customer Service/Recruitment Officer
Full-time Temporary with a Possibility of Permanency

Details: The Recruitment and Information Services team are seeking applications from highly motivated, customer focused individuals who enjoy working in a quick paced, dynamic team environment.

This is a great opportunity to start or develop your career in government recruitment.

Our team is often the first point of contact for ACT Government recruitment matters relating to advertising, hiring staff, position creation and pre-employment checks. We enjoy problem solving to find successful outcomes for our customers and ensure robust recruitment practices across government.

The Customer Service/Recruitment Officer, is responsible for:

- Advertising customer vacancies on the Careers and Employmentwebsite
- Quality assurance review of recruitment outcomes against legislation and policy.
- Accurate issue of offers of employment and unsuccessful letters to candidates.
- To succeed in this role, you will have a combination of demonstrated experience and success in customer service positions with excellent administration and ICT systems knowledge/skills. You will also enjoy being organised, accurate, effective and part of a team.





The ACT Public Service supports workforce diversity and is committed to creating an inclusive workplace. As part of this commitment, Aboriginal and Torres Strait Islander peoples, people with disability, culturally and linguistically diverse people and those who identify as LGBTIQ+ are encouraged to apply.

Notes: There are several temporary full-time positions available for a period of up to 12 months with the possibility of permanency. A merit pool will be established from this selection process and may be used to fill future identical vacancies over the next 12 months.

We are currently working hybrid which is a combination of working from home and office. All training will be completed in office on a full-time basis for a period of up to one month.

The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal .

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📌 Customer Service/Recruitment Officer | Full-time Temporary with a Possibility of Permanency (Canberra)
🏢 Australian Capital Territory
📍 Canberra