Apac Customer Care Lead: Escalations & Experience Melbourne

01 Oct

INEOS

Melbourne

01 Oct

INEOS

Melbourne

INEOS is seeking a Customer Care Lead for APAC to own escalated customer cases end-to-end, coordinating with dealers, workshops, and our Roadside Assistance partner.
You will shape customer experience standards across APAC and drive timely resolutions while upholding INEOS quality and compliance.You will bring 5+ years in customer-facing roles, robust ACL knowledge, and a track record of multi-stakeholder influence, delivering compassionate, data-driven decisions under pressure.
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📌 Apac Customer Care Lead: Escalations & Experience Melbourne
🏢 INEOS
📍 Melbourne

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