Dental Assistant (Experienced or Traineeship) - Shepparton and Tatura

The Dental Assistant is an key role contributing to Knight Street Dentists & Tatura Dental Care operations and team. Working predominantly in a clinical role, the Dental Assistant is required to assist also with front office reception administrative duties. The primary purpose of the Dental Assistant role is to provide chairside assistance to the dental practitioner. The role requires delivery of exceptional patient care at every stage of the patient journey, with this care leading to development of long term patient relationships that underpin business growth.

Key responsibilities

Provide chairside assistance to the practitioner

Perform clinical duties to support the dentist in delivery of clinical care to patients

Adhere to infection control guidelines and maintain the general hygiene and cleanliness of the practice

Answer the telephone and productively schedule appointments in accordance with rehearsed scripts

Handle patient accounts and maintain patient records in accordance with practice guidelines

Coordinate patient flow to optimise appointments and production

Assist with administrative duties as required and when directed by the Practice Manager

Meet and strive to exceed targets set as key performance indicators (KPIs)





Perform clinical tasks including chairside assisting, x-rays and photos, sterilisation, instrument tracking, stock management, and note taking

Ensure surgery is ready for each day's appointments, including that treatment rooms are adequately stocked and clean

About you

Anticipate the needs of the dentist and/or oral hygiene therapist, understanding what would be required when

Have the capacity and commitment to adhere to practice procedures and systems

Be responsive in completion of daily tasks, work with interruptions and manage competing priorities

Work autonomously and demonstrate initiative in all areas of work

Set and meet deadlines, working to the daily appointment schedule and completing action items within agreed timeframes

Have a sound knowledge of correct grammar, spelling and punctuation, and the ability to write legibly and work with numbers

Maintain confidentiality regarding patient and personal matters

Maintain an outgoing, friendly attitude with patients and team, including when under pressure

Have exceptional human relations skills, including demonstrated high levels of interpersonal communication and collaborative teamwork

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📌 Dental Assistant (Experienced or Traineeship) - Shepparton and Tatura
🏢 Knightstreetdentists
📍 Shepparton