Trauma-Informed Victims Support Specialist (Multichannel) (Brisbane)

Trauma-Informed Victims Support Specialist (Multichannel) (Brisbane)

02 Oct
|
Department of Customer Services, Open Data and Small and Family Business
|
Brisbane

02 Oct

Department of Customer Services, Open Data and Small and Family Business

Brisbane

Department of Customer Services, Open Data and Small and Family Business in Brisbane, QLD, is seeking a Skilled Support Officer for the Victims Advocate Service. You will provide victim-centred information, advice and support via phone, chat and email/SMS, applying trauma-informed practices.

You will identify needs, offer practical options and referrals, record interactions in the CRM, and contribute to service improvements while supporting internal stakeholders and ensuring privacy and

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📌 Trauma-Informed Victims Support Specialist (Multichannel) (Brisbane)
🏢 Department of Customer Services, Open Data and Small and Family Business
📍 Brisbane

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