02 Oct
|
Independent Living Specialists Pty
|
Sydney
02 Oct
Independent Living Specialists Pty
Sydney
Independent Living Specialists is seeking a Group Customer Experience Manager to own day-to-day customer complaints and feedback across the organisation. You will ensure accurate recording, appropriate routing to teams, and timely, fair resolution while upholding our complaint policy and procedures.
Ideal candidates will have 3–5 years in complaints management, experience handling escalated matters, and robust communication.
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📌 Group Complaints & CX Lead – Hybrid (Sydney)
🏢 Independent Living Specialists Pty
📍 Sydney