MetLife Australia seeks a Senior Case Manager to own a portfolio of complex Group Life Insurance claims, with a focus on customer-first outcomes in a digital, regulated environment.
You will lead change, coach peers, manage SLAs/CSAT, and collaborate with stakeholders to embed sound risk management and compliant processes.
The role offers development opportunities and a supportive culture within MetLife's cutting-edge environment.
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📌 Senior Claims Case Manager: Lead End-to-End, Customer-First (Sydney)
🏢 MetLife
📍 Sydney
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